At Instytut Zdrowych Oczu, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.
1. Return Period
You may return any item within 30 days of receiving your order for a full refund or exchange.
2. Eligibility for Returns
To be eligible for a return, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
3. Return Process
To initiate a return, please contact our customer service team at [insert contact information]. We will provide you with instructions on how to return your item.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
5. Non-Returnable Items
Some items may be non-returnable, including personalized products or items marked as final sale.
6. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.
7. Changes to This Policy
We reserve the right to modify this Refund and Return Policy at any time. Changes will be effective immediately upon posting on our website.
